Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
Gift cards expire 5 years after issue, and cannot be exchanged for cash.
Shipping
We typically dispatch orders within 24 hours of when the order was placed.
Your order will be shipped from Honolulu with trackable USPS mail. It takes about 3 - 5 days to arrive on the US mainland, and typically faster within Hawaii.
Our shipping rates are:
Orders up to $70: Shipping cost $6.50
Orders over $70: FREE SHIPPING
For now, we only ship within the continental US, Hawaii, Alaska, Guam, Puerto Rico and American Virgin Islands
Returns
Returns
We want our customers to be happy with their NĀ KOA gear. If you find any fault with your purchase, please contact us within 30days of your order.
Please tell us your order number and include a photo of the flaw, and we will either return your money or send you a replacement, depending on your choice and our ability (for example, the item may not be in inventory any more).
